Myrtle & Clove Hair Co

At Myrtle & Clove Hair Co, we value your time and strive to provide the best service possible. To ensure that all clients have the opportunity to book their desired appointment times, we kindly ask for your understanding and cooperation with our cancellation policy. Card on File: To secure your appointment, we require a valid credit or debit card on file. This helps us manage our schedule and uphold our cancellation policy fairly. Late Cancellations: We understand that things can come up unexpectedly. If you need to cancel within 48 hours of your appointment, 30% of the scheduled service will be charged to the card on file. No-Shows: If you miss your appointment without prior notice, 100% of the scheduled service will be charged to the card on file. This covers the time set aside specifically for you. Late Arrivals: If you’re running late, please let us know as soon as possible. Arriving more than 15 minutes late may require rescheduling, and 30% of the scheduled service may be charged if we’re unable to adjust our schedule. Booking Mistakes: If you aren’t sure what to book please reach out to your stylist for assistance. If the wrong service is booked and we aren’t able to adjust our schedule to your needs, we may require rescheduling, and 30% of the scheduled service may be charged. Emergency Situations: We understand that emergencies happen, and we aim to be as flexible as possible. If an emergency arises, please contact us, and we’ll do our best to accommodate you. Repeat Cancellations: Clients with repeated late cancellations or no-shows may be asked to prepay for future appointments to secure their booking, or may be asked to discontinue booking with Myrtle & Clove Hair Co. We appreciate your understanding and look forward to seeing you at your next appointment!